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US4837798A Expired / Lapsed US ⏱️ 0.0 years remaining

Communication system having unified messaging

Assignee: Avaya Technology LLC
•
Filing: 1986-06-02
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Granted: 1989-06-06
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Expires: 2006-06-02
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Abstract

Abstract Unified messaging is a concept that provides for a single electronic mailbox for different types of messages. The mailbox can be on a user's host computer, PBX, PC, etc., and the user has consistant facilities available to originate, receive and manipulate messages. Messages can be translated from one media to another for reception, and a single message may be composed of parts that use different native media. The message recipient has a single controllable point of contact where all messages can be scanned and/or viewed.

Inventors

  • 👤 Roberta S. Cohen
  • 👤 Kenneth M. Huber
  • 👤 Deborah J. Mills

Bibliographic Details

Application Number —
Jurisdiction US
Data Source google_patents
Last Synchronized 2026-10-23 12:42
CPC Classifications
H; H04; H04M; H04M3/00; H04M3/42; H04M3/50; H04L; H04L51/00; H04L51/06; H04L51/066; G; G06; G06Q; G06Q10/00; G06Q10/10; G06Q10/107; H04M3/53; H04M3/5307; H04M3/533; H04M3/53325; H04M3/537; H04M2201/00; H04M2201/60; H04M2203/00; H04M2203/45; H04M2203/4509

Claims Analysis

Total Claims: 39
Claim 1
Independent Claim 115 words
A message delivery arrangement for use in situations where a plurality of users send voice or data messages and wherein said messages have recipients and said data messages are typically delivered to data terminals and said voice messages are typically delivered to voice terminals, said arrangement comprising means controlled by a potential message recipient for designating either a voice terminal or a data terminal as a prime message receptor for said recipient and for sending a notification of the arrival of either a voice or a data message to said prime message receptor, and means controlled by said prime message receptor for alerting said recipient of said notification after receipt by said prime message receptor.
Claim 2
Dependent Claim 115 words
A message delivery arrangement for use in situations where a plurality of users send voice or data messages and wherein said messages have recipients and said data messages are typically delivered to data terminals and said voice messages are typically delivered to voice terminals, said arrangement comprising means controlled by a potential message recipient for designating either a voice terminal or a data terminal as a prime message receptor for said recipient and for sending a notification of the arrival of either a voice or a data message to said prime message receptor, and means controlled by said prime message receptor for alerting said recipient of said notification after receipt by said prime message receptor.
Claim 3
Dependent Claim 21 words
The invention set forth in claim 1 wherein said alerting is independent of said recipient's activity with respect to said receptor.
Claim 4
Dependent Claim 31 words
The invention set forth in claim 1 further comprising means controlled by said recipient and responsive to arrival of said voice or data message for retrieving said message from said receptor.
Claim 5
Dependent Claim 17 words
The invention set forth in claim 3 wherein said retrieving means is selectively controllable by said recipient.
Claim 6
Dependent Claim 31 words
The invention set forth in claim 3 wherein said retrieving means includes means for converting data messages into voice message equivalents when said receptor is designated to be said voice terminal.
Claim 7
Dependent Claim 36 words
The invention set forth in claim 3 wherein a sender sends a particular message using a predetermined terminal and said retrieving means includes means responsive to said particular message for generating information identifying said predetermined terminal.
Claim 8
Dependent Claim 25 words
The invention set forth in claim 3 wherein said retrieving means is responsive to a set of commands which are uniform for any designated receptor.
Claim 9
Dependent Claim 37 words
The invention set forth in claim 1 further comprising means for receiving messages from sources other than said plurality of users, and means for providing notifications via said receptor for any messages received from such other sources.
Claim 10
Dependent Claim 108 words
A message delivery system for controlling the delivery of messages to message recipients, said messages communicable to one of said message recipients via a plurality of message networks and receivable by a plurality of control services associated with said one message recipient, sad system comprising means for designating for said one message recipient any one of said control services as a prime message receptor and for sending to said prime message receptor a notification of the arrival of either a voice or a data message, and means controlled by said prime message receptor for alerting said one recipient of said notification after receipt by said prime message receptor.
Claim 11
Dependent Claim 108 words
A message delivery system for controlling the delivery of messages to message recipients, said messages communicable to one of said message recipients via a plurality of message networks and receivable by a plurality of control services associated with said one message recipient, sad system comprising means for designating for said one message recipient any one of said control services as a prime message receptor and for sending to said prime message receptor a notification of the arrival of either a voice or a data message, and means controlled by said prime message receptor for alerting said one recipient of said notification after receipt by said prime message receptor.
Claim 12
Dependent Claim 25 words
The invention set forth in claim 9 further comprising means controlled by said one recipient after being alerted for retrieving said message from said receptor.
Claim 13
Dependent Claim 29 words
The invention set forth in claim 10 wherein said retrieving means is controllable by said one recipient to provide said messages at a terminal selected by said one recipient.
Claim 14
Dependent Claim 33 words
The invention set forth in claim 11 wherein said retrieving means includes means for converting data messages into voice message equivalents when said terminal selected by said one recipient is a voice terminal.
Claim 15
Dependent Claim 26 words
The invention set forth in claim 10 wherein said retrieving means is responsive to a set of commands which are uniform for all said control services.
Claim 16
Dependent Claim 93 words
A consolidated message delivery system operable for providing notifications to a recipient of messages when messages are directed to either a voice or a data terminal, said voice and said data terminal are both associated with said recipient, said system comprising means for receiving any said messages, means for designating for said recipient either said voice terminal or said data terminal to receive said notifications, and means responsive to messages directed to said voice or said data terminal for providing said notifications to said designated terminal independent of any request by said recipient.
Claim 17
Dependent Claim 93 words
A consolidated message delivery system operable for providing notifications to a recipient of messages when messages are directed to either a voice or a data terminal, said voice and said data terminal are both associated with said recipient, said system comprising means for receiving any said messages, means for designating for said recipient either said voice terminal or said data terminal to receive said notifications, and means responsive to messages directed to said voice or said data terminal for providing said notifications to said designated terminal independent of any request by said recipient.
Claim 18
Dependent Claim 23 words
The invention set forth in claim 14 wherein said notifications are provided independent of said recipient's activity with respect to said designated terminal.
Claim 19
Dependent Claim 26 words
The invention set forth in claim 14 further comprising means controlled by said recipient upon receiving said notifications for retrieving said messages from said designated terminal.
Claim 20
Dependent Claim 17 words
The invention set forth in claim 16 wherein said retrieving means is selectively controllable by said recipient.
Claim 21
Dependent Claim 25 words
The invention set forth in claim 16 wherein said retrieving means is responsive to a set of commands which are uniform for any designated terminal.
Claim 22
Dependent Claim 31 words
The invention set forth in claim 14 further including means for generating an abstract for any one of said messages, said abstract including pertinent information pertaining to said any one message.
Claim 23
Dependent Claim 29 words
The invention set forth in claim 19 wherein said generating means includes means for converting data messages into voice message equivalents when said designated terminal is said voice terminal.
Claim 24
Dependent Claim 36 words
The invention set forth in claim 20 wherein a sender sends a particular message using a predetermined terminal and said generating means includes means responsive to said particular message for generating information identifying said predetermined terminal.
Claim 25
Dependent Claim 80 words
A message delivery method for use in situations where a plurality of users send voice or data messages, said messages having recipients, said method comprising the steps of designating, under control of a recipient, either a voice terminal or a data terminal as a prime message receptor for said recipient, sending to said prime message receptor notifications of the arrival of either voice or data messages, and alerting, under control of said prime message receptor, said recipient of said notifications.
Claim 26
Dependent Claim 80 words
A message delivery method for use in situations where a plurality of users send voice or data messages, said messages having recipients, said method comprising the steps of designating, under control of a recipient, either a voice terminal or a data terminal as a prime message receptor for said recipient, sending to said prime message receptor notifications of the arrival of either voice or data messages, and alerting, under control of said prime message receptor, said recipient of said notifications.
Claim 27
Dependent Claim 24 words
The method set forth in claim 22 wherein said alerting step is independent of any activity of said recipient with respect to said receptor.
Claim 28
Dependent Claim 35 words
The method set forth in claim 23 further comprising the step of retrieving a voice or data message from said receptor by said recipient upon being alerted of receipt of said voice or data message.
Claim 29
Dependent Claim 29 words
The method set forth in claim 24 wherein said retrieving step includes the step of converting data messages into voice message equivalents when said receptor is said voice terminal.
Claim 30
Dependent Claim 40 words
The method set forth in claim 24 wherein a message sender sends a particular voice message using a predetermined terminal and said retrieving step includes the step of generating information identifying said predetermined terminal in response to said particular message.
Claim 31
Dependent Claim 36 words
The method set forth in claim 22 further comprising the step of receiving messages from sources other than said plurality of users, and providing notifications via said receptor for any messages received from such other sources.
Claim 32
Dependent Claim 89 words
A consolidated message delivery method operable for providing notifications to a recipient of messages when messages are directed to either a voice or data terminal, said voice and said data terminal are both associated with said recipient, said system comprising the steps of receiving any said messages, designating for said recipient either said voice terminal or said data terminal to receive said notifications, and providing, in response to messages directed to said voice or said data terminal, notifications to said designated terminal independent of any request by said recipient.
Claim 33
Dependent Claim 89 words
A consolidated message delivery method operable for providing notifications to a recipient of messages when messages are directed to either a voice or data terminal, said voice and said data terminal are both associated with said recipient, said system comprising the steps of receiving any said messages, designating for said recipient either said voice terminal or said data terminal to receive said notifications, and providing, in response to messages directed to said voice or said data terminal, notifications to said designated terminal independent of any request by said recipient.
Claim 34
Dependent Claim 23 words
The method set forth in claim 28 wherein said notifications are provided independent of said recipient's activity with respect to said designated terminal.
Claim 35
Dependent Claim 24 words
The method set forth in claim 28 further comprising the step of retrieving, under control of said recipient, a message from said designated terminal.
Claim 36
Dependent Claim 17 words
The method set forth in claim 30 wherein said retrieving step is selectively controllable by said recipient.
Claim 37
Dependent Claim 30 words
The method of claim 28 further including the step of generating an abstract for any one of said messages, said abstract including pertinent information pertaining to said any one message.
Claim 38
Dependent Claim 30 words
The method set forth in claim 32 wherein said generating step includes the step of converting data messages into voice message equivalents when said designated terminal is said voice terminal.
Claim 39
Dependent Claim 36 words
The method set forth in claim 33 wherein a sender sends a particular message using a predetermined terminal and said generating step includes the step of generating information identifying said predetermined terminal from said particular message.

References Cited (Backward Citations)

US4612416A Cited
US4646346A Cited

USPTO Annuity & Maintenance Windows

Annuity Stage Window Opens Payment Deadline Surcharge Period Until Estimated Fee Status
3.5 Years (Year 4) 1992-06-05 1992-12-05 1993-06-06 $2000.00 Window Closed / Lapsed
7.5 Years (Year 8) 1996-06-05 1996-12-05 1997-06-06 $3760.00 Window Closed / Lapsed
11.5 Years (Year 12) 2000-06-05 2000-12-05 2001-06-06 $7700.00 Window Closed / Lapsed

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